Leadership Lessons from Pope Francis
“This is
important: to get to know people, listen, expand the circle of ideas. The world
is crisscrossed by the roads that come closer together and move apart, but the
important thing is that they towards the good.”
It was an incredible experience when the Holy Father came to the United States, this past week. I wanted to share with all of you some key leadership-characteristics that we can all learn Pope Francis. I think the key that his holiness is elaborates on the most, is the idea of 'humility' and how we should continue to treat others.
-Pope Francis
1. Set an example
The reformist Pope immediately set his sights on the Vatican’s
finances, aiming to clean up a regular source of scandal. For the Pope—who took
his name from the saint who devoted himself to a life of poverty—financial
reform was a priority because it brought “together the three vices that
distress him more than anything else: corruption, exaggerated clerical
privilege and indifference to the poor,” Allen writes
But he also knew that ensuring clean books at the highest levels
would set an example of good governance for the entire Church and clear the
path for pursuing a wider agenda. “Today, perhaps the most audacious of all of
Pope Francis’s plans is to make the Vatican into a global model of best
practices in financial administration—not just as an end in itself but as a way
of leading the Church at all levels to clean up its act,” Allen writes.
2. Don’t just hire your friends
Australian Cardinal George Pell was an unlikely candidate for
spearheading Francis’s financial reforms. A staunch conservative, Pell was
privately disappointed with the Pope’s election, concerned that he would lead
the Vatican down a liberal path. In size–he’s a 6-foot-3 former Australian
football player–and in personality, he also differed from the soft-spoken
Pontiff. But Francis had heard Pell’s rants against the status of the Church’s
finances and knew that his blunt style would be effective in pushing reforms
through the traditional institution. At a meeting in March 2014 during which
the two spoke Italian because neither was comfortable in each other’s language,
Francis asked Pell to become his finance czar.
3. Take advice seriously
From the very beginning; Francis has demonstrated a willingness
to listen to those around him. As his first substantial move in office, for
example, he created Council of Cardinal Advisers comprising eight members from
around the global who hold ideologically diverse views. The group has since
advised him on each of his major actions, and Allen calls it the “the most
important decision-making force in the Vatican.” Meanwhile, Pope Francis has
given renewed significance to the Synod of Bishops, an advisory group that Pope
John Paul II was known to occasionally sit through while reading a book.
Francis, by contrast, attended one meeting almost entirely unannounced to join
in the discussion (Allen compared it to a U.S. president walking into a meeting
of a House committee), and he placed a heavy emphasis on the rare Extraordinary
Synod that he convened to discuss family issues like divorce and remarriage.
4. But also be willing to ignore advice
The Pope has also been willing to act unilaterally to ensure
that his agenda moves forward, such as when he named Bishop Nunzio Galantino to
be secretary-general of the powerful Episcopal Conference of Italy in December
2013. Galantino had a reputation of modesty that reflected Pope Francis’s persona,
eschewing, for example, formal titles and rejecting a secretary or chauffeur.
But he was not terribly popular with the Italian clergy. When Francis asked for
potential names to fill the role of secretary-general, nearly 500 Italian
clergymen submitted their recommendations and Galantino received only a single
nod. Francis chose him anyway.
5. Be accessible
As the head of the Vatican, Pope Francis has plenty of headaches
to deal with at home. But he’s also the leader of nearly 1.1 billion Catholics,
and he has made an impressive effort to connect with his followers. There’s no
better example of his outreach efforts than the cold-calls he makes to unrespecting
people around the world. There was the call to Michele Ferri, the 14-year-old
brother of a gas station operator who had been killed in an armed robbery; a
call to a Vatican critic who was sick in the hospital; a call to an Italian
woman who had beseeched the Pope in a letter to help her solve the mystery of
her daughter’s murder; and many more that have not been reported in the media.
In one case that was reported, the Pope dialed (he does the calling, not an
aide) a convent of cloistered Carmelite nuns in Spain to wish a happy New Year.
When they didn’t pick up, he left a message, jokingly asking, “What are the
nuns doing that they can’t answer?” (Praying, according to a local media
report) He later called back, and this time the nuns were gathered around the
phone to talk with Francis on speakerphone.
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